MSNBC’s “All in with Chris Hayes” hosts debate the top five most-discussed hospitals and medical services.
Health care experts agree on the top spot for the hospital that most often comes to mind.
“The biggest thing is that they have been doing a lot of good things and really pushing back against what the public’s saying is the rising costs of care,” said Robert Katz, chief executive officer of the nonprofit Kaiser Family Foundation.
The hospital’s reputation has grown from its “No. 1” ranking in a recent survey by the Kaiser Family Institute.
But critics have also questioned whether the hospital is taking steps to curb rising costs.
Its hospitals have been charged about $3,000 per patient, or $8,000 for a general hospital bed.
Its emergency rooms are charging about $2,000.
And the hospital has not been able to keep up with rising costs from new patients seeking medical care.
Katz said that is the kind of problem that could make it difficult for hospitals to keep patients.
“The system needs to be more transparent,” Katz said.
In its latest annual report to Congress, the hospital reported that the number of patients it sees each day is about 3.5 million.
One way to improve its reputation is to get rid of the hospital’s name, according to Katie Zegna, a research fellow at the Mercatus Center at George Mason University.
That could be done with the addition of a new name that reflects the hospital, she said.
Other experts say the hospital needs to do more to help patients get care and reduce costs.
“It is not going to be as efficient and effective if it has to spend a lot more money on overhead and to get more people to come in,” said Dr. Richard Schulte, a pediatric surgeon at Johns Hopkins University School of Medicine.
More: The top hospitals for patients, 2014.